Your opinion is important to us.  Please complete the following
survey regarding your experience at Tug River Health Association,
Inc.
Age (in years):
Gender:
Your Primary Provider at Tug River:
What services do you receive at Tug River (check all that apply):
How long have you been a patient at Tug River:
What made you first decide to seek treatment at Tug River:
Would you recommend Tug River to your family and friends:
Please rate the following statements as excellent, good, fair, or
poor   .Please click on the scrollbar to review your choice of
optional answers
1. Convenience of Facility:
a. Office Hours:
b. Cleanliness:
c. Costs/Fee:
Please rate the following states as always, usually, hardly ever, or never
2. Is it easy to get an appointment
when you call a Tug River Center?
3. When you telephone our office,
are you treated courteously by the
receptionist?
4. Are you generally seen at your
scheduled appointment time?
5. Do you find the Medical staff to
be  friendly, courteous and helpful?
6. If you are not seen at your
scheduled appointment time, does
one of the staff members give you
an explanation for the delay or an
estimate of your wait time?
7. If you are seen at your
scheduled appointment time, how
long do you usually have to wait
to be seen?
8. Please rate your medical
provider on how genuinely
interested he/she seems to be
interested in you as a person?
9. During an office visit, do you
believe your questions are
adequately answered?
10. Do we return your phone
calls in a timely fashion?
11. Are the billing statements
you receive from us accurate
and timely?
12. Would you recommend us
to your family and friends?
13. Are you satisfied with the
quality of care/treatment you
receive at Tug River Health
Center?
Please review your responses and click submit when
finished